Service Levels
Kroll Ontrack offers several service levels to accommodate every situation, budget and urgency. Turnaround times are dependent on the complexity of the data loss and reflect typical or average turnaround times.
Standard 24 - 48 hours 3 - 5 business days Priority 12 - 24 hours 2 - 3 business days Weekend 12 - 24 hours 2 - 3 days Emergency 6 - 12 hours 24 hours On-Site 12 hours 24 hours